Endeavour Group will offer family and domestic violence awareness training to its 28,000 team members, who are members of more than 1600 communities in Australia.
The training is aimed at helping staff deal with domestic violence situations they may encounter while doing their jobs and at home.
Endeavour Group’s team interacts with thousands of customers every week through its brands including BWS, Dan Murphy’s and ALH Hotels.
“The ripple effect of educating team members who live and work in so many Australian communities can be truly powerful,” said BWS Managing Director Scott Davidson (pictured below with Claire Smith, Anne Ruston and Fiona Mort).
“We want our team to feel supported and to have the best information readily available to deal with critical issues, so they can remain safe and continue to serve local communities effectively and with empathy,” Davidson said.
“Earlier this year a female sought refuge in a BWS store, while seeking safety from her male partner. Team members quickly locked the door and called the police. The team acted bravely and did the right thing to keep the woman, team members and other customers safe inside the store. The new training will build awareness, but also empower team members to handle situations like this safely.”
The training, which has been developed by Endeavour Group in close consultation with the national sexual assault, domestic and family violence counselling service 1800RESPECT, will educate team members on what constitutes domestic and family violence; what to do if they see signs of abuse; how to report it; and support systems that are in place.
Federal Minister for Families and Social Services and Minister for Women’s Safety Anne Ruston commended the training, and encouraged other Australian companies to follow Endeavour Group’s lead.
“Domestic and family violence is a complex issue that must be addressed by working collaboratively across the private and public sectors,” Minister Ruston said.
“It is great to see companies such as Endeavour Group taking a leadership role in creating change by building a positive workplace culture and educating staff.”
The training is being rolled out in stages across Endeavour Group and its brands, and will also include delivery drivers, customer service agents and support offices.
“Our drivers deliver directly to doorsteps, so they interact with customers at their own homes everyday,” Endeavour Group’s General Manager of Endeavour X Claire Smith said. “This training will be invaluable for both them and the community as they can encounter people in potentially vulnerable situations.”
Endeavour Group also offers other support for team members who may be impacted by domestic and family violence including access to personal leave, financial assistance and mental health support.
“At Endeavour Group, we are committed to creating a more sociable future together, which is why we’re really pleased to work with organisations like 1800RESPECT to enable meaningful change,” Smith said.
According to stats from 1800RESPECT, 1 in 4 Australian women have experienced intimate partner violence.
“Sexual assault, domestic and family violence is prevalent in every postcode of our country,” Head of 1800RESPECT Fiona Mort said. “It does not discriminate. To address this issue at its core requires everyone to play their part to turn it off at the tap. This includes corporates, government, local community groups, schools, universities and amongst friendship circles. A program like this is a step in the right direction.”